Frequently Asked Questions
Find answers to common questions about our products and services.
What is Better Snackz?
We offer curated snack and drink boxes featuring higher-protein, lower-calorie, lower-carb, and better-for-you options.
What comes in each box?
- Plus Box ($29.99): 10 items — 2 drinks and 8 snacks
- Max Box ($39.99): 15 mixed snacks & drinks
- Ultimate Box ($59.99): 25 items — Best Value
- Energy + Protein Drink Box ($39.99): 12 drinks
- Snack-Only Box ($29.99): 10 snacks, no drinks
- Kids Snackz Box ($39.99): 15 kid-friendly snacks, no caffeine
Will I get the exact products shown?
No. Items, brands, and flavors vary based on availability. Photos are examples.
Can I choose my items?
No, boxes are curated for variety and discovery.
What products are included?
A mix of protein snacks, better-for-you snacks, and energy or protein drinks depending on the box.
Do you handle allergies?
We cannot guarantee allergen-free products. Please review labels carefully.
Why is shipping different for the drink box?
The 12-pack drink box is heavier and may have a higher shipping cost shown at checkout.
How does shipping and delivery work?
Shipping is calculated at checkout. Orders ship quickly and include tracking.
What if my order arrives damaged or items are missing?
Contact us with your order number and photos so we can help.
Can I return my order or get a refund?
Food items cannot be returned. We’ll help with any damaged or incorrect orders.
Do the products change?
Yes, selections rotate based on availability.
How can I contact Better Snackz?
Reach us via the Contact Us page.